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Mobile Radio Service Inc.

About Us

Mission Statement and Motto

Mobile Radio Service, Inc. is a Motorola authorized sales and service center dedicated to maintaining customer satisfaction by providing first rate service and quality products at reasonable prices. We value our relationship with our customers from the point of sale and continuing throughout the life of the equipment.

Our goal is to keep our customers satisfied so that they will remain our customers!

Motorola Service Station

MOBILE RADIO SERVICE, INC. has met the stringent requirements of Motorola to qualify as an authorized Service Partner. Any customer can expect to receive exceptional care from our organization with service just minutes away with locations in the center of the state at Great Bend and Wichita. Mobile Radio Service, Inc. has been providing Motorola technical service to central and western Kansas since February 4, 1960 – a record we are proud of.

Mobile Radio Service, Inc. History and Keys to Success

It all began in the back of a Ford stationwagon in 1960. Mobile Radio Service, Inc. was created due to the need for a Motorola service shop in an oil producing area. It was soon discovered that public safety and ambulance services were in need of our quick, reliable service. Other governmental departments realizing the necessity of two-way communication quickly followed. Since our inception, markets have opened in construction, industry and agriculture proving the need for additional types of communication services.

LOCATION & SERVICE: Having two locations allows us greater flexibility in providing both service and sales throughout the state. The Wichita location is located on the west side of Eisenhower International Airport just off 54 Highway plus easy access just north of 42 Highway. The Great Bend shop is located along 281 Highway which also allows easy access. Both facilities are able to handle large equipment requiring installs and repairs. Whether a radio is brought or shipped, Mobile Radio Service, Inc. provides fast, reliable service. Fully equipped service vans are maintained for repair of customer’s on-site equipment. Because we are authorized Motorola Service Partner and Certified Service Center (CSC, a national industry-wide service standard) our customers know we provide high quality service that is synonymous with Motorola.

24-HOUR CONTACT: Both locations have a toll free 800 phone number that is answered 24 hours a day to stay in contact with our customers. During normal business hours the numerous phone lines are answered in our office. After hours and weekends we contract with a telephone answering service. An operator will answer the call and relay the message via our home phones, cellular phone and/or 2-way radio.

INSTALLATION: Our experienced technicians can install equipment into heavy machinery including semi-trucks, road-graders, tractors and combines at the Great Bend location. The largest installation performed at the Wichita shop has been a full size recreational vehicle and several large fire trucks. Our highly trained technicians install dash and trunk mount two-ways as well as cellular phones, satellite phones, and the various types of equipment required in emergency vehicles. Technicians will also travel on-site to install radios, base stations, repeaters, consoles and other communication equipment.

SALES:

  • Motorola: We sell and service Motorola products as an authorized dealer, select systems dealer (SSD) and a manufacturer representative (MR) of Motorola. Of course, the name Motorola sells itself! Mobile Radio Service, Inc. maintains a well-stocked inventory of radios and accessories.
  • Whelan: Mobile Radio is also an authorized dealer for emergency service equipment.

RENTALS: Mobile Radio Service, Inc. provides all types of communication services: Tower space is available at several locations in central and western Kansas. We maintain numerous community repeaters and UHF digital trunked repeater systems in the center and western portion of Kansas which includes the Butler and Sedgwick County areas. Portable radios are also available for rent on a daily, weekly or monthly basis for various activities, events or if needed for emergency service.

REPUTATION: Over 50 years of providing Motorola service to the center of the United States has allowed us to develop a wide range of customers – or should we say friends. We believe that providing the best products, having pride in what we do and treating our customers’ right has led to the success of Mobile Radio Service, Inc.